In order to make it as easy as possible for you to buy from www.edujoc.md, we offer you three payment methods:

 

 Payment in Cash - at the store or on delivery of the package.

This payment method is chosen if you want to pay for the products in cash when they are delivered to you by the representative of the company EDUJOC SRL or by the representative of the express courier company. Upon delivery of the package, you will pay the value of the order and shipping fees, the same amount communicated by phone and/or by e-mail confirming the order.

 

 Payment by credit/debit card at the store or at the delivery of the package or online on the site

After you've added all the products you want to purchase to the cart, on the Checkout page in the I want to pay field checkbox: With card option

 

 Bank transfer / Internet Banking

You can pay from any bank where you have a current account or card. The value of the ordered products + transport will be transferred to the EDUJOC account (according to the proforma invoice sent by email). The products will be shipped after the money enters the account.

 

DELIVERY IN CHISINAU:

• Delivery cost - 30 lei.

• Free delivery for orders worth over 400 lei.

• Delivery is made within 24-48 hours after placing the order, but this period can be extended if the product is not in stock.

• Payment on delivery can be made in cash or by card if you want to pay by card, notify the EduJoc consultant.

• There is no minimum order.

• Delivery time 9.00 - 19.00.

• Orders placed on Sunday will be processed and delivered on Monday & Tuesday.

 

 

DELIVERY TO OTHER LOCATIONS IN THE REPUBLIC OF MOLDOVA

• The cost of delivery - 60 lei.

• Delivery is made in 1-3 working days (discussed with the operator), but this period can be extended if the product is not in stock.

• Payment on delivery can be made in cash, if you want to pay by card let EduJoc consultant know.

• There is no minimum order.

• Delivery time 9.00 - 19.00.

• Orders placed on Sunday will be processed and delivered on Tuesday.



        * Delivery is made according to the operator's schedule and route (specified by the operator).

        * Delivery time depends on the courier route and traffic. The courier will call you 30 minutes before arrival.

        *In case the delivery cannot be made on time due to force majeure, the courier is obliged to warn the customer and to postpone the delivery time later or the next day.

        *If the customer cannot receive the goods on the day of delivery, the customer is obliged to notify the courier or the operator.


INTERNATIONAL DELIVERY

Delivery to any other country depends on the weight and volume of the box. Delivery time through Moldova post Office varies between 7-14 days. The exact time and cost is calculated when placing an order. 

International delivery terms:

▪ made with 100% prepayment;

▪ payment for delivery at the expense of the buyer


Receiving an order at our retail store (pick up point)

When choosing self-pickup as a delivery method, you can independently look into our EDUJOC brand store at M. Eminescu street, 63 (entrance from Alexandru cel Bun street) and pick up your order. 

Delivery terms to the store:

▪ You can pick up your order during store opening hours: Monday-Friday, from 10.00 to 18.00, Saturday - Sunday from 10.00 to 16.00, without a break.

▪ Retail store orders placed after 2:00 pm will be delivered to the dispensing stores and are available for pickup the next day.

▪ As soon as the order arrives at the dispensing store, our operator will contact you.

▪ The order is kept in the store for 48 hours. After the specified period, this order will be considered unclaimed and will be canceled.

 

 

Thank you for choosing EduJoc educational toys!

 



Updated: 01.08.2021